5 Skills that will Make You the Most Recommended CNA

Oct 11, 2017
In-demand Healthcare Professions


Becoming a Certified Nursing Assistant (CNA) is an honorable and rewarding career choice. CNAs play a crucial role in the healthcare industry as they provide essential care to patients in various settings such as hospitals, nursing homes, and rehabilitation centers. In this article, we will discuss the five skills that will make you stand out and earn the reputation of being the most recommended CNA in your field.

1. Excellent Communication Skills

One of the fundamental skills for a successful CNA is excellent communication. As a CNA, you will interact with patients, their families, doctors, and other healthcare professionals on a daily basis. Clear and effective communication ensures that all parties involved are well-informed and can make informed decisions regarding patient care. Active listening, empathy, and the ability to convey information clearly are key components of exceptional communication skills.

2. Compassion and Empathy

Beyond the technical aspects of providing care, CNAs are known for their compassion and empathy towards patients. Each patient is unique, with their own fears, emotions, and challenges. A compassionate CNA understands the importance of providing emotional support and comfort alongside their physical care duties. A kind word, a gentle touch, and a listening ear can make a significant difference in a patient's recovery.

3. Attention to Detail

Attention to detail is crucial in the healthcare industry. As a CNA, you will be responsible for observing patient conditions, noting any changes in their health, and reporting this information to the medical team. Being able to accurately document vital signs, symptoms, and any other relevant details ensures that the right course of action can be taken promptly. Attention to detail is also essential when it comes to following protocols and maintaining a safe environment for both patients and healthcare providers.

4. Adaptability and Flexibility

In the fast-paced and ever-changing healthcare environment, adaptability and flexibility are essential skills for CNAs. Patients' needs can vary greatly, and no two days are the same. Being able to adjust your approach, prioritize tasks, and work effectively under pressure are key attributes of a highly recommended CNA. Additionally, being open to learning new skills and staying updated with the latest advancements in healthcare ensures that you can provide the best care possible.

5. Problem-Solving Skills

CNAs often encounter challenges and unexpected situations while caring for patients. The ability to think critically and solve problems efficiently is a valuable skillset that sets highly recommended CNAs apart. Whether it's troubleshooting a medical device, handling conflicts, or addressing patients' needs, problem-solving skills contribute to ensuring the best possible outcomes.


By developing these five essential skills - excellent communication, compassion and empathy, attention to detail, adaptability and flexibility, and problem-solving - you can position yourself as the most recommended CNA in the healthcare industry. Remember, becoming an outstanding CNA is a continuous journey of learning and growth. Strive to enhance these skills and make a lasting impact on the lives of your patients. Embrace the challenges, seek opportunities to improve, and you will undoubtedly excel in your career as a CNA.

Angie Elconin
Must-read for CNAs!
Nov 8, 2023
Graham Revell
These skills are a game-changer for CNAs. Must-read!
Oct 17, 2023